HFN Knowledge Base

The Error  “0x000000A“ is related to driver for the following  application on Windows 7 Ultimate Edition, 32-bit.

• Symantec Protection Agent

• Sygate firewall

There might be an occurence of blue screen including the following information: 
RQL_NOT_Less_OR_EQUAL

STOP: 0X0000000a (OX00000000, 0X0000001C, 0XOOOOOOO1, OX804F8ABC)

This error is usually caused by newly added hardware, software or updated third party drivers.

Resolution :

Sysplant.sys is our Application and Device Control driver. Since you are not using this functionality please feel free to disable the driver as it will cause you no issue.

There has been some conflicts in the past revolving around Sysplant and most of them have been addressed throughout the different releases of Endpoint Protection.

Also refer to below links :

http://www.symantec.com/connect/forums/sysplantsys-windows-bsod-issues

http://www.geekstogo.com/forum/Blue-Screen-STOP-0X0000000A-t246575.html